ATB is constantly working to better serve Albertans. We do that by looking to our team members, our suppliers, our community partners, and most importantly, our clients and asking them what we can do to make banking work for them. The chart below contains more detail on how we connect with each group and the metrics we use to help us track our progress.
We take the privacy of all our stakeholders very seriously and stringently track reports of privacy infringement so we are compliant with all applicable legislation. You can find more information about this in Management’s Discussion and Analysis.
|Metric||FY2020||FY2021||FY2022 target||Action plan|
|Substantiated reports of privacy infringement||213||197||0||Monitor privacy infringement trends to make appropriate updates to enterprise training and provide suitable and timely guidance to assist resolution of incidents.|