Stakeholder Engagement
ATB was built to help Alberta and Albertans. To fulfil this, we engage with our clients, team members, suppliers and community partners to understand how we might better uplift the financial, economic and social well-being of the communities we serve.
We use different channels to connect with each stakeholder group and different metrics to track our progress.
Stakeholder | Engagement Channel | Indicator |
---|---|---|
Our Shareholder (the Province of Alberta) |
|
Return on risk-weighted assets |
Our team members |
|
Cultural Health Index (CHI) |
Our clients |
|
Client-Obsessed Value, Client Obsession Index and Six Commitments Score |
Our suppliers |
|
Money spent on goods and services from suppliers |
Our community partners |
|
Community Impact scorecard |